ASA Database Administration Guide
Running the Database Server
Troubleshooting server startup
Appropriate network communication software must be installed and running before you run the database server. If you are running reliable network software with just one network installed, this should be straightforward. If you experience problems, if you are running non-standard software, or if you are running multiple networks, you may want to read the full discussion of network communication issues in Client/Server Communications.
You should confirm that other software requiring network communications is working properly before running the database server.
If you are running under the TCP/IP protocol, you may want to confirm that ping and telnet are working properly. The ping and telnet applications are provided with many TCP/IP protocol stacks.